Carl Jared Northrop

Contact Information

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230 18th Street NW, Unit 11314 Atlanta, GA 30363 . CarlJaredNorthrop@Yahoo.com . 404-996-7597

Education

Loyola University Maryland, Sellinger School of Business AASCB Accredited – Baltimore, MD

Bachelors of Business Administration, Management Information Systems – 05/2010

On-Campus Leadership (2006-2010):

o President and Founder, Multicultural Outreach and Recruitment Efforts

o President, Black Student Association

o Senator, Loyola University Student Government Association

o Resident Assistant

o Volunteer Office Assistant / Intern, Mount Street Shelter for Women and Children (Baltimore, MD)

IT Skills

Systems:

Languages:

Software:

Windows 9X/NT/2000/XP/Vista/7, Mac OS

Visual Basic, SQL, HTML, Java, Jython

JIRA, Microsoft Project, Microsoft Visio, Microsoft Office Suite, Microsoft Access, Adobe Creative Suite, Adobe

CQ 5 (AEM), SQL Developer, Intuit Quickbase, SharePoint

Work Experience

Digital Consultant, Insight Global – JP Morgan Chase – Newark, DE (September 2014 – December 2014)

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Supporting multiple projects from an analysis standpoint across the JPMC Digital Webscape

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Gathering and documenting requirements for a digital transition from an externally hosted web domain to an internally

managed web domain

Attending and leading Daily Stand-Up Calls (Agile Methodology) and reporting to Senior VP on project status using

Microsoft Office Tools and JIRA Project Tracking Tools

Creating system diagrams and wireframes using Microsoft Visio to assist with current and future state analysis

Gathering legacy documentation and creating a document repository using MS Sharepoint

Digital Marketing Project Manager / Consultant, United HealthCare – Horsham, PA (February 2014 – September 2014)

• Support and management of multiple projects across the UHC webscape using Microsoft Project

• Managing and authoring content for digital marketing websites using Adobe CQ 5

• Monitoring web trends, presence, and performance using Google Analytics

• Managing phases of the SDLC such as analysis, design, development, testing and maintenance for up-coming projects as

well as projects currently in production

• Writing internal and client facing technical and business documentation for marketing websites

• Helping to define a streamlined new employee onboarding process

Senior Business Analyst, Community Behavioral Health – Philadelphia, PA (July 2013-February 2014)

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• Assisted with organizational IT Strategy Realignment, helped to define project standards and goals, helped manage project

timelines and deadlines, managed resources across multiple projects

Initially recruited to support project to upgrade Department of Behavioral Health’s IS infrastructure

Business Systems Analyst II / Consultant, McKesson – Blue Bell, PA (September 2010- July 2013)

• Hired as a Business Analyst I, promoted to Business Analyst II /Consultant

• Supported multiple projects from requirements gathering through Go-Live on multiple accounts across the business

• Gathered and documented requirements from large Health Plan clients for analysis

• Managed phases of the SDLC such as analysis, design, development, testing, user acceptance and maintenance

• Managed an offshore development team for development and maintenance of software platforms

• Developed internal and client facing technical and business documentation for our the McKesson suite and presented

using Microsoft Project and Powerpoint

• Managed system upgrades and enterprise wide releases from Go-Live to phase out of legacy systems

• Provided training and desktop support across the business for IT supported systems and in other technology related areas

• Lead the creation of a web portal to reach external clients using Intuit Quickbase

• Created reports for Senior Management as well as presented at a City Government level using Microsoft Office Suite

(Powerpoint, MS Word)

• Acted as the SME for multiple McKesson systems and lead training and product demonstrations to current and prospective

clients

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• Helped to define and lead new employee orientation, training and shadowing process for new hires

Participated in the “knowledge pack initiative” to create standard product templates and documentation to reduce speed to

market for future product implementations

Project Management Intern, Prometric, Inc. – Baltimore, MD (May 2009 – December 2010)

• Organized and managed a testing lab to create a QA environment for triage in preparation for a large international go-live

• Assisted with management of a team of 12 business analysts

• Set goals and analyzed employee performance data using for reporting to Senior Management

• Managed project administrative tasks using various project management tools (dotProject, MS Project, Excel) and prepared

reports using Microsoft Office Suite (Powerpoint, Excel, Word, Visio, Project)

• Created PDF files for larger distribution of proprietary information throughout the BA Organization

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Assisted in the editing of project plans and presentations using Microsoft Project and Microsoft Powerpoint